The Operational Technology Staffing Challenge

The utilities sector is heading for big changes, thanks to new technologies and the rise of cloud computing. But with all this progress comes a tough problem—there’s a major shortage of Operational Technology (OT) workers, expected to hit hard between 2025 and 2030. Figuring out how to deal with this isn’t just about keeping things running smoothly; it’s also about making sure talented IT professionals aren’t left behind during this shift.

What’s the Problem with OT Staffing?

The shortage of OT workers comes from a mix of issues:

·        Older Workers Retiring: Many experienced OT employees are retiring, taking a lot of hard-to-replace knowledge with them.

·        Tech Taking Over: Advanced technology like AI, cybersecurity, and data analytics are bringing new demands, and there aren’t enough individuals trained for it.

·        Rising Demand: The US SCADA market is growing fast—expected to hit $13.28 billion by 2031, with a 6.8% annual growth rate—and it needs skilled workers to make it happen.

·        Cloud Computing: Utilities are moving to cloud tech to modernize their systems and improve how they handle data and customers. While it’s great for efficiency, it leaves IT teams overstaffed, which could lead to layoffs.

On top of all this, project delays and the skills gap are making it harder for utilities to keep up with everything that’s changing.

The Bright Side: Reskilling IT Workers

There’s a great opportunity for utilities to turn things around. By training IT team members to take on OT roles, utilities can tackle the skills shortage, hold on to valuable knowledge, and avoid unnecessary layoffs.

IT staff know a lot about how utilities operate, from workflows to customer service. This knowledge is a big deal—it’s what keeps everything running smoothly, especially with cloud systems coming into the mix. Instead of losing these pros, utilities can move them into OT roles where they’re still needed, keeping that expertise alive and kicking.

Layoffs aren’t just tough on workers—they hurt entire communities. Reskilling IT pros is a smart way to avoid letting talented people go. Instead of job cuts, utilities can shift these people into OT positions where their skills are crucial, boosting morale and supporting local economies.

With utilities diving headfirst into cloud computing, IoT, Big Data, and AI, they need individuals who can handle these advanced systems. Training IT staff to fill these roles ensures utilities can make the most of their tech upgrades without delays or setbacks.

A Solution That Makes Sense

The key is to think ahead. Consulting services focused on retraining IT staff for OT roles can help utilities fill the gaps and stay on top of their game. These programs:

·        Create a skilled and adaptable workforce ready for whatever challenges come along.

·        Help communities stay strong by avoiding layoffs and keeping jobs intact.

·        Keep valuable knowledge in-house, making transitions much smoother.

The Takeaway

The shortage of OT workers is a real challenge, but it also opens the door to rethink how utilities manage their teams. Reskilling IT staff isn’t just a way to fix a skills gap—it’s a smart strategy to save money, boost success, and make digital transformation pay off. Plus, it keeps communities thriving and makes sure utilities are ready for the future. Investing in upskilling programs now can turn today’s problems into tomorrow’s wins.

Next Steps

We host live webinars and lunch and learns to discuss this topic in depth. Email: info@sbsnw.biz if you want to learn more.