Why People are the Real Power Behind Multiyear Utility Programs

Having led multiple portfolio-level programs involving hundreds of professionals, I’ve seen firsthand the transformative impact of workforce development. Our work with utilities has made one thing clear: investing in people isn’t optional—it’s essential. Workforce investments foster transparency, strengthen compliance, and align stakeholders around shared goals.

The Importance of Workforce Development

Multiyear programs present a powerful opportunity to build local talent pipelines through internships, mentorships, and targeted training. This not only supports long-term delivery but also ensures consultants feel their growth is valued—while communities benefit and thrive. In today’s challenging economic climate, with utilities facing a widening workforce gap, the case for a win-win approach has never been stronger. Doing good and doing well can—and should—go hand in hand.

Balancing Client Outcomes and Employee Development

In consulting, the focus often leans heavily toward client outcomes, sometimes at the expense of employee development. That imbalance is perplexing, especially when the potential for mutual benefit is so clear. This is why I’m energized by the infrastructure and utility sectors, where the urgent need for skilled talent makes workforce development a strategic imperative.

Utilities are navigating unprecedented workloads, integrating distributed energy resources (DERs), and executing large-scale capital plans. A workforce strategy aligned with program milestones ensures the right talent is in place—precisely when and where it’s needed. With proactive planning, multiyear programs can turn people into delivery assets rather than constraints.

Building Trust Through Strategic Workforce Development

Strategic workforce development not only reinforces PMO governance but also builds trust across stakeholders. It signals meaningful investment in communities and contractors, enhancing credibility with regulators, businesses, and the workforce itself. The time to act is now.

Creating Local Talent Pipelines

Internships and Mentorships

One effective way to foster workforce development is through internships and mentorships. These programs allow aspiring professionals to gain hands-on experience while being guided by seasoned experts. This relationship not only enhances the skills of the interns but also enriches the mentors' leadership abilities.

Targeted Training Programs

Targeted training programs can address specific skill gaps within the workforce. By identifying the skills that are in high demand, organizations can create training modules that equip their employees with the necessary tools to succeed. This proactive approach ensures that the workforce remains competitive and capable of meeting the evolving needs of the industry.

The Economic Impact of Workforce Development

Investing in workforce development has a broader economic impact. When utilities invest in their workforce, they contribute to the local economy. Skilled workers are more likely to stay in the area, spend money locally, and contribute to community growth. This creates a positive feedback loop that benefits everyone involved.

Conclusion

In conclusion, workforce development is not just a buzzword; it is a critical component of success for utilities and energy companies. By investing in people, organizations can build a strong foundation for the future. The benefits are clear: enhanced compliance, improved stakeholder alignment, and a thriving community.

At Strategic Business Solutions, we understand the importance of these investments. We aim to be the trusted partner for organizations in the Pacific Northwest, helping them successfully navigate complex infrastructure projects, particularly for utilities. The time to prioritize workforce development is now. Let’s work together to create a brighter future for our communities and industries.